Contact Us
Get in Touch
Reach out to us anytime!
Office Location
Address:
6/1, Double Storey, Opp. Metro Pillar Number 528, Prem Nagar, (Tilak Nagar), New Delhi - 110058
Phone:
+91 98992 28880 / +91 95402 28880
Email:
booking@nirmaltours.in
FAQs
Prompt and Transparent Communication
You can contact us through our website’s contact form, via email, or by phone and Whatsapp. Our customer service team is available to assist you with inquiries regarding bookings, services, or any other transportation-related questions.
We aim to respond to inquiries within 24 hours. For urgent matters, we recommend contacting us via phone for a quicker response. Our team is dedicated to addressing your concerns promptly and efficiently.
Yes, we provide after-hours support for urgent matters. Please contact our emergency phone line provided in your booking confirmation, and a representative will assist you with any immediate issues related to your transportation.
Our Customer Service team is available Monday to Saturday from 9AM to 8PM. For urgent assistance outside these hours, please use the contact form or send an email, and we’ll respond as soon as possible.
Our office is located in Tilak Nagar, New Delhi. For detailed directions, please contact us via phone or refer to the map available on our website’s contact page for easy navigation to our office.
Yes. Once your booking is confirmed, a dedicated coordinator will be assigned to assist you throughout your journey.
Absolutely. We encourage customers to discuss their travel plans with us before booking so that we can suggest the best options.
Yes. We share important updates related to vehicle details, driver information, and pickup timings before the trip and remain in touch during travel.
We try our best to accommodate urgent requests and last-minute changes, subject to availability. Our team will inform you immediately about possible solutions.
Yes. After confirmation, we provide booking details through WhatsApp, email, or SMS for your reference.
Yes. We offer WhatsApp support for quick communication, sharing documents, and providing updates related to your booking.